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Dear Valued Customers,
As of September 25, 2025, Canada Post has officially commenced strike action. To ensure uninterrupted service, we’ve activated alternative shipping options.
What This Means for You
New Couriers in Use:
All orders will now be shipped via Purolator, UPS, or FedEx.
No P.O. Box Deliveries:
These couriers cannot deliver to P.O. boxes. If your current shipping address includes a P.O. box, please update it to a valid street address to avoid delivery delays.
Potential Shipping Delays:
Due to increased demand on courier networks, you may experience longer-than-usual delivery times. We appreciate your patience as we work to ship your order as quickly as possible.
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How You Can Help
- Verify your shipping details before completing your order.
- If you’ve used a P.O. box in the past, update your account with a valid street address.
- Monitor your tracking number for the most current delivery updates.
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We understand the inconvenience this may cause. To ease the burden on you, we’re absorbing the increased shipping costs associated with using UPS and FedEx during the strike.
Our customer service team is doing its best to manage the higher volume of inquiries. Your patience and kindness during this time are truly appreciated.
We’re committed to ensuring your products reach you as smoothly and reliably as possible, despite the circumstances.
Thank you for your understanding and support during this busy and challenging time.
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Thank you for your support,
Get Smokes Online Team

